Contact
We're a UK team and we answer everything within one working day — usually much faster.
One address for everything
Order questions, returns and faulty items, product help, business and credit accounts, purchase orders, press — it all reaches the right person from there. You can also simply reply to any email we've sent you.
Prefer WhatsApp?
+44 7519 608386 (WhatsApp Business, username cartridgesonline.co.uk). Send us your order number or your printer model and a real person replies during working hours, Monday to Friday. Outside those hours you'll get an automatic reply and we pick it up first thing.
Faulty cartridge?
Include your order number and a photo of the batch number sticker on the cartridge and we'll ship a free replacement the same day.
Can't find your cartridge?
Tell us your printer model — we stock thousands more cartridges than we list and can usually have yours available the same day.